undefined

📉 Why Devices Fail – And Why You Need Full Purchase Value Protection

Every device has a lifespan. But accidents don't follow timelines.

🎯 Page Purpose

This page educates visitors on the real reasons tech devices fail, using research, repair data, and real-world insights to help users understand:

Why device failure is more common than they think

What kinds of damage they're most likely to experience

How much repairs usually cost (vs. just getting reimbursed)

Why ProtectSmart is the smarter, modern alternative to waiting for a warranty to deny you

📊 Section 1: Device Risk Scorecards

Failure Rates & Risk Profiles based on independent studies, consumer repair data, and ProtectSmart claim reports

Device Failure Risk Analysis

Device Type 4-Year Failure Rate Top Risks Avg Repair Cost ProtectSmart Pays
Laptops
31%
High Risk
• Drops, spills
• Overheating
$325–$750
Full value up to $3,499
Desktops
12%
Low Risk
• Power surges
• PSU/motherboard failures
$250–$600
Full value up to $3,499
Tablets
36%
High Risk
• Liquid damage
• Charging port failure
$275–$500
Full value up to $2,000
Game Consoles
22%
Medium Risk
• HDMI port damage
• Internal board failure
$175–$400
Full value up to $1,000
Headphones
43%
Highest Risk
• Cable wear
• Driver malfunction
$80–$200
Full value up to $500

✅ All ProtectSmart plans reimburse the original purchase value — with no depreciation.

💥 Section 2: Common Reasons Devices Fail

Understanding the real-world risks your devices face every day

💧 Accidental Spills

Accounts for 19% of all laptop claims
Coffee, soda, water damage to keyboards and internals
Tablets especially vulnerable due to family and child usage

💥 Drops and Physical Damage

Most common in student and mobile worker environments
Game consoles often dropped during relocation
Headphones sustain jack port stress from yanking or bends

🔌 Power Surges & Charging Issues

Caused by cheap chargers, faulty outlets, or lightning storms
Common with desktops, consoles, and high-powered laptops
Often causes irreversible motherboard damage

🔥 Overheating & Fan Failure

Affects consoles and laptops the most
Can result in total system shutdown
Or permanent chip damage requiring full replacement

⚙️ Internal Hardware Malfunctions

SSD or motherboard failure even without visible damage
Often denied under limited manufacturer warranties
Due to "user error" claims or wear-and-tear exclusions

⏰ Normal Wear and Tear

Keyboard keys wearing out, trackpad becoming unresponsive
Battery degradation affecting device performance
ProtectSmart covers functional failures, not cosmetic wear

💡 Key Insight

Most device failures happen due to everyday use and accidents — not manufacturing defects. Traditional warranties don't cover the real risks your devices face, but ProtectSmart does.