Whether you're filing a claim, updating your account, or just exploring coverage options — ProtectSmart Support has you covered.
Choose your topic below for instant, personalized assistance
Track status, upload documents, schedule appointments
Update payment method, billing questions, plan changes
Bulk registration, corporate accounts, API access
What's covered, plan details, device eligibility
Login issues, app crashes, troubleshooting
Upload receipts, document requirements, formats
Choose the best way to reach our support team
💡 Average wait: Under 2 minutes
Available via web or app (mobile + desktop)
1-888-PRO-TECT
📅 Monday to Friday: 9am–6pm EST
🚨 Emergency claim assistance line available 24/7 for active users
support@protectsmart.app
📬 Response within 1 business day
Fill out the form below and we'll get back to you within 24 hours
Search articles, FAQs, and troubleshooting guides
Quick access to everything you need for your claims
Begin the claims process for a damaged device
Check the progress of your existing claim
Add receipts, photos, or other required documents
Switch between direct deposit and Visa gift card
Self-serve rescheduling and Zoom re-booking
Current availability and system status
Average wait time: Under 2 minutes
Available: Monday-Friday, 9am-6pm EST
Current response time: Under 24 hours
❌ Known Issues: None reported
🎯 Dynamic banners display urgent alerts like system outages or claim backlogs
Dedicated support for Enterprise and bulk customers
bizsupport@protectsmart.app
🧑💼 Priority support for business customers
Your data is protected under strict encryption protocols
View our complete privacy and data use terms
Our support team is ready to assist you right now