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🧑‍💻 ProtectSmart System Information

Dashboard, Claims, and Login Structure

Comprehensive overview of the complete ProtectSmart system architecture

Customer Portal

Login, Registration & Dashboard

Claims System

Submit & Track Claims

Admin Portal

Management & Analytics

Mobile Features

App Parity & Notifications

📋 System Components

Customer Login Registration Make a Claim Customer Dashboard Admin Login Admin Dashboard

🧾 1. Customer Login Page

Allow registered users to securely access their dashboard, devices, and claims

Login Form Preview

Welcome Back

Sign in to your ProtectSmart account

Forgot Password?

Don't have an account? Register Here

Or continue with

Key Elements

Email Address & Password fields

Standard secure login credentials

"Remember Me" checkbox

Keep users logged in for convenience

"Forgot Password?" link

Password recovery option

Login Button

Primary action to access account

"Don't have an account? Register Here"

Link to registration page

Social Login (Google, Apple)

Optional third-party authentication

Security Features

SSL Encryption

2FA Ready

CAPTCHA

Session Timeout

🆕 2. Customer Registration Page

Onboard new users and collect necessary account and device protection info

Registration Form Fields

Account Information

Full Name

First and last name

Email Address

Primary login credential

Phone Number

For claim notifications

Password + Confirm Password

Secure account access

Plan Type Selection

Consumer

Business

Education

Device(s) to Register (Multi-entry)

Device Type
Brand / Model
Serial Number
Purchase Date
Upload Proof of Purchase

Registration Preview

Create Your Account

Get started with ProtectSmart protection

Add Device Information

Registration Benefits

Instant device protection activation
Multiple devices under one account
Plan-specific benefits and pricing
Easy claim submission process

Supported Device Types

Laptops

Desktops

Tablets

Consoles

Headphones

More...

🛠 3. Make a Claim Page

Allow users to submit a claim for a protected device in under 5 minutes

🔘 Claim Introduction

"Welcome back! Let's help you submit your Full Purchase Value Protection claim."

A broken laptop smoked on the wooden table. Breakdown gadget concept

📹 Claim Tutorial Video

Man technician soldering a circuit board. Service, maintenance or repairing concept

How to File a Claim in Under 3 Minutes

Visual walkthrough with voiceover, shows app navigation and process examples

Preferred Claim Method

Concept Customer service and guarantee product. Man hand holding tablet show top service Quality assurance 5 star, Standards, ISO certification and standardization satisfaction, service experience.

Zoom Consultation

Quick virtual inspection with our technician

Onsite Technician

We'll send a tech to your location

In-Person Store Visit

Visit our claim center location

📋 Claim Form Fields

Insurance policy document concept, Businesswomen checklist insurance document online, Transportation, Travel, Cargo, Family, Healthcare, Financial Information and conditions, benefits from insurance

Device Information

Incident Details

Drag files here or click to browse

Preferred Appointment Time

💳 Banking for Reimbursement (Optional)

Or choose: "Visa Gift Card" as payout method

📊 4. Customer Dashboard (After Login)

Display real-time insights, claim status, devices protected, and quick access to actions

Welcome back, John!

Your ProtectSmart Dashboard

3
Protected Devices

My Protected Devices

MacBook Pro 16"

Laptop | 03/15/2024 | Active

PlayStation 5

Console | 12/20/2023 | Active

iPad Pro 11"

Tablet | 08/10/2024 | Expires 08/10/2025

Recent Claims

Approved Claim #PS2024-001

MacBook Pro | Zoom Consultation | Filed: 06/28/2024

$2,499
Paid via ACH
Pending Claim #PS2024-002

iPad Pro | In-Store Visit | Filed: 07/05/2024

$899
Processing

Claim Stats Summary

Devices Filed: 3
Claims Approved: $2,100
Last Reimbursement: Visa Card on 6/28

Quick Actions

News & Updates

"Claim deadline extended for stolen devices due to travel delays."

2 days ago

"New support hours starting August 1."

1 week ago
Device Management

Track all protected devices and their status

Claims Tracking

Real-time claim status and history

Analytics & Stats

Personal protection insights

Quick Actions

One-click access to key features

🧑‍💼 5. Admin Login Page

Restrict access to ProtectSmart staff for claims review and dashboard analytics

🧮 6. Admin Dashboard (Internal Only)

Comprehensive analytics and management tools for staff

Overview Panels

127
Claims Today
$45K
Approved Monthly

Pending Claims Queue

Claim #PS2024-003 Zoom
Claim #PS2024-004 Onsite

Admin Tools

👤 7. User Profile Page

Let users manage their account, view billing, and update their info

Profile Sections

Profile Info (Editable)
Password Reset
Notification Preferences
Linked Bank Info
Claim History PDF

📱 8. Mobile App Parity

All features optimized for mobile experience

Mobile Features

Submit claim via smartphone
Chat with support
Track technician location
Zoom appointment access
Push notifications

📍 8. Bonus Features to Consider

Additional enhancements for the complete ProtectSmart experience

🗺 Store Locator

Google Maps integration for claim locations

🔔 Status Alerts

Real-time claim notifications

📑 PDF Download

Downloadable claim history

🔐 Security

2FA, CAPTCHA, encryption

✅ Complete ProtectSmart System Architecture

This comprehensive system covers all aspects of the ProtectSmart customer journey from registration to claim payout, with robust admin tools and mobile optimization.

8
Core Pages
15+
Key Features
100%
Mobile Ready
5min
Claim Process