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Real People. Real Payouts. No Repairs.
See how ProtectSmart delivers when warranties fail.
Showcase real customers who were fully reimbursed for device damage or malfunction, highlighting:
What they protected
The actual incident
Full purchase value
Usually 2-3 days
And why they'd never go back to warranties again
Real customers, real claims, real results. See how ProtectSmart customers got their money back fast when traditional warranties failed them.
Reimbursed $1,199
Customer:
Jasmine M., Chicago
Device:
Lenovo Yoga Laptop
Incident:
Accidental spill while working at a café
Claim Method:
Zoom consultation
Reimbursement:
$1,199 via ACH
"I submitted my claim on a Tuesday. Got paid by Friday. ProtectSmart didn't waste my time."
Reimbursed $499
Customer:
Ryan T., Dallas
Device:
Xbox Series X
Incident:
HDMI port stopped working after a fall
Claim Method:
Onsite technician
Reimbursement:
$499 via Visa gift card
"Best decision I ever made. I replaced my console with a new one the same day I got paid."
Reimbursed $899
Customer:
Diego S., New York
Device:
iPad Pro 11"
Incident:
Cracked screen in backpack
Claim Method:
In-store claim center
Reimbursement:
$899
"AppleCare said 'not covered.' ProtectSmart had me covered — no repair wait."
Proof that we don't just pay — we pay fast.
📢 "Traditional warranty: 3 weeks. ProtectSmart: 3 days."
Claim Type | Avg Approval Time | Avg Payout Time | Success Rate |
---|---|---|---|
Zoom Consult
Remote verification |
4 hours
Average approval |
2.1 days
Average payout |
97%
Excellent
|
Onsite Visit
Technician inspection |
6 hours
Average approval |
2.8 days
Average payout |
95%
Excellent
|
In-Store Claim
Physical location |
1 hour
Average approval |
1.5 days
Average payout |
99%
Outstanding
|
Overall Average
All claim types |
3.7 hours
Average approval |
2.3 days
Average payout |
97%
Excellent
|
Submit Claim
Quick online form or phone call
Verified via Zoom
Quick virtual inspection or document review
Paid via ACH
Full purchase value in your account
See what our customers are saying about their ProtectSmart experience
"I got my full $2,499 back — zero depreciation. Amazing."
Sarah L.
MacBook Pro Owner
"My gaming laptop failed and ProtectSmart literally paid for my new one in full."
Marcus T.
Gaming Enthusiast
"They didn't ask 100 questions. They just approved it. Done."
Jennifer K.
Business Owner
"Best insurance I've ever had. Fast, fair, and no hassle."
David R.
College Student
"Spilled coffee on my laptop Monday. Had money in my account Wednesday."
Alex M.
Remote Worker
Based on 10,000+ reviews
Most claims approved instantly
From claim to payout
Don't take our word for it — take theirs.
"I thought it was a scam — until I got $1,400 back in 2 days."
Lauren C.
Small Business Owner
Trusted by thousands of customers nationwide
Join thousands of satisfied customers who chose the smarter way to protect their tech.
Your devices deserve better than a warranty that lets you down.