Comprehensive guides, FAQs, and resources for consumers and businesses to understand ProtectSmart's Full Purchase Value Protection
Everything you need to know about protecting your personal devices with ProtectSmart's Full Purchase Value Protection
Register within 72 hours of purchase. Need original receipt, device serial number, and basic device info.
Consumer plan covers up to 5 devices with 18-hour claim processing and 24/7 support.
Protection begins immediately after registration. No waiting periods.
Accidental Damage
Drops, spills, impacts, screen cracks
Hardware Failures
Keyboard, trackpad, port failures, battery issues
Power Surge Protection
Electrical surges and power-related damage
Global Travel Coverage
Protection anywhere in the world
Up to $3,499 coverage value
Up to $3,499 coverage value
Coverage up to device value
No annual contracts • Cancel anytime • 30-day money-back guarantee
File Your Claim
Submit online or via mobile app within 10 business days
Schedule Verification
Choose: Zoom consultation, onsite visit, or in-store evaluation
Get Full Reimbursement
Receive 100% purchase value via direct deposit, Visa gift card, or Cash App
Average processing time: 18-24 hours after verification
Enterprise-grade device protection solutions for businesses, schools, and organizations of all sizes
12-hour priority claims, admin dashboard, dedicated support
6-hour priority claims, account manager, API integration
Compliance-ready, white-label options, bulk registration
Full Purchase Value Payouts
No depreciation - 100% of original purchase price
Team Account Management
Multiple users with role-based permissions
Claims Analytics & Reporting
Real-time dashboards, failure rates, ROI tracking
Bulk Device Protection
Protect any device with serial number and receipt
Perfect for small teams and startups
Mid-size businesses and departments
Enterprise organizations, custom pricing
Monthly or annual billing • Add/remove devices anytime • Net-30 terms available
Bulk Claim Filing
File multiple claims simultaneously via admin dashboard
Flexible Verification
Batch Zoom inspections, onsite evaluations, or authorized drop-offs
Priority Processing
Business claims processed 2-3x faster than consumer claims
Small Business: 12-hour processing | Enterprise: 6-hour processing
| Feature | ProtectSmart | Traditional Insurance |
|---|---|---|
| Payout Amount | 100% Purchase Value | Depreciated Value |
| Claim Processing | 6-12 hours | 2-6 weeks |
| Deductibles | $0.00 | $250-$1,000+ |
| Device Management | Online Dashboard | Phone/Email Only |
| Analytics & Reporting | Real-time Reports | Manual Requests |