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🚨 ProtectSmart Critical Services Protection Program

Built for the Brave. Backed by Real-World Protection. No Fine Print.

Mission-Critical Devices

Rugged tablets, field laptops, medical equipment

Frontline Workers

Police, fire, EMS, hospitals, utilities

Real-World Protection

Mechanical failure, wear & tear, power issues

What We Cover vs. What We Don't

✅ 100% sustainable protection for:

  • • Equipment failure & wear
  • • Battery and power issues
  • • Mechanical breakdown
  • • Screen fatigue (non-impact)

❌ What we exclude:

  • • No phones or smartphones
  • • No water, fire, theft, loss
  • • No catastrophic damage
  • • Cracked screens (upgrade only)

Emergency Response Time: 48 hours or less • Built for first responders who can't wait

🛡️ What Is the ProtectSmart Critical Services Program?

ProtectSmart offers a specialized protection partnership for frontline professionals and critical public service teams — covering the devices they rely on to stay operational, connected, and effective.

We Protect Mission-Critical Hardware From What Breaks Most Often

Mechanical Failure

Internal hardware breakdowns, component failures

Battery & Power Issues

Power failures, charging problems, battery degradation

Internal Damage

Repetitive use wear, component stress

Charging Port Malfunction

Port damage, connection failures

Keyboard & Screen Fatigue

Worn keys, screen ghosting, input failures

Happy nurse and businesswoman working on a computer at medical clinic.

💻 Device Protection for Healthcare Workers

Healthcare professionals use laptops, tablets, desktops, gaming devices, and TVs for work and personal use. When these devices fail due to internal component wear and tear, ProtectSmart provides the full original purchase value - not repairs, not depreciated amounts.

Laptops & Desktops

Full purchase value when internal components fail

Tablets

Complete reimbursement for internal hardware failures

Gaming Devices & TVs

Protection covers internal wear and component failure

👩‍🚒 Who This Is For

Law Enforcement

  • • Police departments
  • • Sheriff's offices
  • • State patrol agencies
  • • Federal law enforcement

Emergency Services

  • • Fire departments
  • • Rescue units
  • • Hazmat teams
  • • Emergency management

Medical & EMS

  • • Paramedics & EMTs
  • • Ambulance providers
  • • Hospital staff
  • • ER & trauma centers

Healthcare

  • • Doctors & nurses
  • • Medical technicians
  • • Healthcare administrators
  • • Public health teams

Education & Safety

  • • School safety officers
  • • Emergency response staff
  • • Field safety officers
  • • Security personnel

Utilities & Infrastructure

  • • Utility field crews
  • • Electric, water, gas
  • • Disaster response contractors
  • • FEMA units

Additional Critical Service Partners

Veterans Affairs

VA facilities & staff

Active-Duty Civilian

Military contractors

Government Agencies

Federal, state, local

Transportation

DOT, transit authorities

🧠 Why Critical Workers Need This

High-Intensity Usage

Field and medical work wears down gear faster than office use

Budget Constraints

Public budgets often don't allow fast replacements

Warranty Gaps

Warranties expire or don't cover physical/internal failures

Mission-Critical

Downtime costs lives, not just hours

Stay Focused

No-nonsense protection keeps staff equipped and focused

Fast Response

Emergency personnel can't wait for slow repair processes

🔧 What's Covered vs. What's Not

Transparent coverage designed for the realities of frontline work and emergency response

💻 Advanced Medical Technology Protection

Critical services require the most reliable technology protection available. Our specialized coverage ensures that essential medical and emergency response equipment is always operational when lives depend on it.

Medical Equipment Coverage

Comprehensive protection for all critical medical devices

Emergency Response Tech

Instant replacement for emergency communication devices

Certified Protection

Hospital-grade security and reliability standards

Close-up of hands of doctor inside helicopter emergency medical service while using digital tablet during a night mission flight.
Device/Issue Covered? Notes
Laptops, rugged tablets, field monitors
Yes Non-phone, hardware-based devices
Internal hardware failure
Yes Motherboards, processors, fans, RAM
Battery + charging port failure
Yes Wear-based battery loss & power issues
Keyboard, port, or screen wear
Yes Malfunction or gradual breakdown
Cracked screen (impact-based)
Only with Premium Upgrade $25/month add-on
Phones, smartphones, pagers
No Phones are not covered
Water, fire, theft, or lost equipment
No Excluded for sustainability

🏥 Program Tiers & Benefits

Plan Name Annual Price Coverage Cap Cracked Screen Eligible Roles
ResponderCore $29.95/year $2,000 Not included All frontline roles
ResponderPlus $49.95/year $3,500 Not included Supervisors, admin staff
ResponderElite $69.95/year $5,000 Not included High-performance workstations
⚡ Cracked Screen Upgrade +$25/month One device only Included Add-on option

📊 Example Use Cases

What's Covered

EMT's rugged tablet won't charge

Battery/charging port failure — covered

Hospital check-in monitor freezes

Internal failure — covered

Field laptop keyboard stops working

Repetitive use wear — covered

Officer's vehicle laptop port breaks

Jostling damage — covered

Nurse's work tablet screen cracks

Drop damage — covered ONLY with Premium Upgrade

What's NOT Covered

Officer's phone falls in water

Water damage + phone — not covered

Doctor's iPhone stolen from locker

Theft + phone — not covered

Fire department laptop in building fire

Fire damage — not covered

Paramedic leaves tablet in ambulance

Lost equipment — not covered

👨‍⚕️ Distribution Models

🔹 Individual/Staff Opt-In

Officers, doctors, nurses, or first responders enroll on their own

Branded sign-up link, email flyer, or QR code

Up to 25% discount for verified frontline personnel

Organizations earn $10–$25 per activation in referral rewards

🔸 Employer-Supported Group Rollout

Department, hospital, or agency buys licenses for staff (bulk pricing)

Admin dashboard tracks users, devices, and claims

Optional cracked screen upgrade offered at organizational rate

Live reporting, HR/IT onboarding, and dedicated account rep

💻 Device Protection for Critical Workers

First responders and healthcare professionals rely on laptops, tablets, desktops, gaming devices, and TVs for their work. When these devices fail due to internal component wear and tear, ProtectSmart provides full purchase value protection - not repairs, not depreciated amounts, but the full original purchase price.

Laptops & Desktops

Full purchase value when internal components fail

Tablets

Complete reimbursement for internal hardware failures

Gaming Devices & TVs

Protection for entertainment and communication devices

Black African American EMS Professional Paramedic Using Tablet Computer to Fill a Questionnaire for the Injured Patient on the Way to Hospital. Emergency Medical Care Assistant Works in an Ambulance.

🎯 Why Departments and Hospitals Choose ProtectSmart

Challenge ProtectSmart Advantage
Warranty expired or denied claim We step in when warranties fail
Work gear slowing down over time Covered with wear & performance protection
Too many cracked screens Covered with optional upgrade plan
Tight budgets, can't afford new equipment Save thousands per device in replacement costs
Fast-paced roles, slow repair responses Claim turnaround in 48 hours or less

🧰 What's Included in Every Program

Co-branded Materials

Flyer & email campaign for your organization

QR Onboarding Links

Easy sign-up for staff members

Multi-Organization Support

Hospitals, departments, firehouses, and clinics

24/7 Claims System

Access to U.S.-based claims system

Fast Setup

Bulk group rollout setup within 5 business days

Dedicated Account Manager

For organizations with 250+ employees

💬 First Responder Testimonials

Hospital Tech Director

Level I Trauma Center

"Our med carts were down constantly — ProtectSmart gave us affordable coverage with no deductible, and now our staff is never stuck."

Police Technology Sergeant

Midwest PD

"Our squad laptops don't last long in the field. This protection keeps them working — and us working."

Fire Captain

Southern U.S.

"I knew what wasn't covered — and that's why I trust it. I added cracked screen protection and it's already paid off."

⚠️ The Cost of Inaction

Missed reports, slow responses, failed patient check-ins

Burnt-out staff dealing with unreliable gear

Unplanned replacement costs draining budgets

Lost operational time due to repair delays

Resentment from staff using broken, unsupported tech

✅ The ProtectSmart Promise

No insurance tricks

No catastrophic or unrealistic coverage

No phones or liquid damage

Simple claims, fast results, clear upgrades

Built for real-world responders, not cubicles

🚨 Protect Your Responders. Protect Your Mission.

ProtectSmart covers what breaks — and nothing more. That's why it works.

Emergency Response: 48 hours or less • Built for heroes who can't wait